Sub-contractors
Monavate engages the services of the below listed sub-contractors to provide the services pursuant to your agreement with Monavate. If you have any questions or require additional help, please contact us here.
Compliance, KYC and Risk Monitoring
| Sub-contractor name | Registered address | Processing location | Role in delivery of service |
| Featurespace | 140 Science Park, Milton Road, Cambridge CB4 0GF | UK, EEA, and USA | Fraud prevention services and AML checks |
| IVXS UK Limited (trading as ComplyAdvantage) | Labs House, 15-19 Bloomsbury Way, London WC1A 2TH | UK, EEA, and USA | Automated KYC checks on individuals and KYB checks on Corporations |
| SmartSearch | Mayfield House, Lower Railway Road, Ilkley, LS29 8FL | UK, EEA, and USA | Automated KYC checks on individuals and KYB checks on Corporations |
Management Services
| Sub-contractor name | Registered address | Processing location | Role in delivery of service |
| Hubspot, Inc | 25 First Street, 2nd Floor, Cambridge, MA 02141 USA | UK, EEA, and USA | Sales, Marketing , Relationship Management Services |
| DocuSign, Inc | Broadgate Quarter, 9 Appold Street, 2nd Floor, London, EC2A 2AP | UK, EEA, and USA | Contract Management Services |
Banking Services
| Sub-contractor name | Registered address | Processing location | Role in delivery of service |
| LHV Bank | Tartu mnt 2, 10145 Tallinn, Estonia | UK, EEA | Banking and Account Management Services |
| Pyrros | Goštauto g. 8-112, Vilniaus, LT-01108 | UK, EEA | Banking and Account Management Services |
| Clearbank | 4th Floor, Prologue Works, 25 Marsh St, Bristol, BS1 4AX | UK, EEA | Banking and Account Management Services |
Processors
| Sub-contractor name | Registered address | Processing location | Role in delivery of service |
| Carta Solutions Holding Corp. | Broadgate Quarter, 9 Appold Street, 8th Floor, London, EC2A 2AP | UK, EEA, and Canada | Payment Processor for prepaid card issuance |
| Paymentology Limited | Eden House, Northdown Lane, Guildford, None, United Kingdom, GU1 3TS | UK and EEA | Payment Processor for prepaid card issuance |
| Marqeta, Inc | 180 Grand Avenue, 6th Floor, Oakland, California 94612, USA | UK, EEA, and USA | Payment Processor for prepaid card issuance |
| Global Processing Services (UK) Limited | 6th Floor, Victoria House, Bloomsburt Square, London WC1B 4DA | UK and EEA | Payment Processor for prepaid card issuance |
| Decta Group Companies | Suite 3, Third Floor, 62 Bayswater Road, London, W2 3PH | UK and EEA | Payment Processor for prepaid card issuance |
| Episode Six Limited | 26th Floor, Three Exchange Square, 8 Connaught Place, Central, Hong Kong | UK, EEA, USA, and Hong Kong | Payment Processor for prepaid card issuance |
Card Scheme Services
| Sub-contractor name | Registered address | Processing location | Role in delivery of service |
| Visa Europe Limited | 1 Sheldon Square, London, W2 6TT | UK, EEA, and USA | Network to facilitate communication between Acquirer and Issuer |
| MasterCard International Incorporated | 7/b Kings Yard Lane, Gibraltar, GX11 1AA | UK, EEA, and USA | Network to facilitate communication between Acquirer and Issuer |
| Discover Financial Services | P.O. Box 795, Deerfield IL 60015, USA | UK, EEA, and USA | Network to facilitate communication between Acquirer and Issuer |
Cardholder Authentication
| Sub-contractor name | Registered address | Processing location | Role in delivery of service |
| CardinalCommerce Corporation | 8100 Tyler Boulevard, Suite 100, Mentor, Ohio, 44060 | UK, EEA, and USA | Access control servers to authenticate cardholders |
Card Manufacture
| Sub-contractor name | Registered address | Processing location | Role in delivery of service |
| IDEMIA Poland SP. Z O.O | Napoleona 4c street, 05-230 Kobylka, Poland | UK and EEA | Manufacturer and provider of magnetic stripe and chip cards |