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Sub-contractors

Monavate engages the services of the below listed sub-contractors to provide the services pursuant to your agreement with Monavate. If you have any questions or require additional help, please contact us here.

 

Compliance, KYC and Risk Monitoring

Sub-contractor name Registered address Processing location Role in delivery of service
Featurespace 140 Science Park, Milton Road, Cambridge CB4 0GF UK, EEA, and USA Fraud prevention services and AML checks
IVXS UK Limited (trading as ComplyAdvantage) Labs House, 15-19 Bloomsbury Way, London WC1A 2TH UK, EEA, and USA Automated KYC checks on individuals and KYB checks on Corporations
SmartSearch Mayfield House, Lower Railway Road, Ilkley, LS29 8FL UK, EEA, and USA Automated KYC checks on individuals and KYB checks on Corporations

 

Management Services

Sub-contractor name Registered address Processing location Role in delivery of service
Hubspot, Inc 25 First Street, 2nd Floor, Cambridge, MA 02141 USA UK, EEA, and USA Sales, Marketing , Relationship Management Services
DocuSign, Inc Broadgate Quarter, 9 Appold Street, 2nd Floor, London, EC2A 2AP UK, EEA, and USA Contract Management Services

 

Banking Services

Sub-contractor name Registered address Processing location Role in delivery of service
LHV Bank Tartu mnt 2, 10145 Tallinn, Estonia UK, EEA Banking and Account Management Services
Pyrros Goštauto g. 8-112, Vilniaus, LT-01108 UK, EEA Banking and Account Management Services
Clearbank 4th Floor, Prologue Works, 25 Marsh St, Bristol, BS1 4AX UK, EEA Banking and Account Management Services

 

Processors

Sub-contractor name Registered address Processing location Role in delivery of service
Carta Solutions Holding Corp. Broadgate Quarter, 9 Appold Street, 8th Floor, London, EC2A 2AP UK, EEA, and Canada Payment Processor for prepaid card issuance
Paymentology Limited Eden House, Northdown Lane, Guildford, None, United Kingdom, GU1 3TS UK and EEA Payment Processor for prepaid card issuance
Marqeta, Inc 180 Grand Avenue, 6th Floor, Oakland, California 94612, USA UK, EEA, and USA Payment Processor for prepaid card issuance
Global Processing Services (UK) Limited 6th Floor, Victoria House, Bloomsburt Square, London WC1B 4DA UK and EEA Payment Processor for prepaid card issuance
Decta Group Companies Suite 3, Third Floor, 62 Bayswater Road, London, W2 3PH UK and EEA Payment Processor for prepaid card issuance
Episode Six Limited 26th Floor, Three Exchange Square, 8 Connaught Place, Central, Hong Kong UK, EEA, USA, and  Hong Kong Payment Processor for prepaid card issuance

 

Card Scheme Services

Sub-contractor name Registered address Processing location Role in delivery of service
Visa Europe Limited 1 Sheldon Square, London, W2 6TT UK, EEA, and USA Network to facilitate communication between Acquirer and Issuer
MasterCard International  Incorporated 7/b Kings Yard Lane, Gibraltar, GX11 1AA UK, EEA, and USA Network to facilitate communication between Acquirer and Issuer
Discover Financial Services P.O. Box 795, Deerfield IL 60015, USA UK, EEA, and USA Network to facilitate communication between Acquirer and Issuer

 

Cardholder Authentication

Sub-contractor name Registered address Processing location Role in delivery of service
CardinalCommerce Corporation 8100 Tyler Boulevard, Suite 100, Mentor, Ohio, 44060 UK, EEA, and USA Access control servers to authenticate cardholders

 

Card Manufacture

Sub-contractor name Registered address Processing location Role in delivery of service
IDEMIA Poland SP. Z O.O Napoleona 4c street, 05-230 Kobylka, Poland UK and EEA Manufacturer and provider of magnetic stripe and chip cards