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Faster AI customer service
Faster customer service excellence AI
Intelligent automation to deliver faster responses, personalized support, reduced costs, and seamless customer experiences.
Market Al is an Al-powered chat solutiondesigned to enhance marketing strategiesthrough the intelligent automation, data-driveninsights, and seamless customer interactions.
Exit
Physical & Virtual Card Issuing
Scheme-backed Card Programme
Wallet Integrations (Apple Pay, Google Pay)
Programme Controls & Authorisation Logic
Platform Operations
Regulation, Compliance & Trust
Card Programme Management
KYC (Know Your Customer)
Authorisation and Controls
KYB (Know Your Business)
Wallet Provisioning (Apple Pay, Google Pay)
AML Monitoring
Real-time Transaction Processing
Fraus Detection and Transaction Monitoring
Programme Governance
The Al-powered customerservice platform
Intelligent automation that streamlines tasks efficiently
Intelligent automation simplifies complex workflows by reducing manual effort, accelerating operations, and ensuring consistent, accuratevalue.
AI chat delivering instant, accurate answers
experience that adjusts content, pace, and pathways to match each learner’s goals, skills, and progress ensuring deeper to the understanding, higher measurable outcomes.
Personalized learning that adapts to every learner
AI that learns from your data, adapts over time, and other continuously improves accuracy, efficiency, and outcomes through ongoing feedback, refinement.
The smarter choice for intelligent AI agents
Increased Efficiency
Increased efficiency leads, faster results.
Faster Decision-Making
Speedy choices lead to confident outcomes.
Enhanced Collaboration
Make faster, more confident decisions with real-time insights delivered exactly when you need them.
Data Security
Protecting unauthorized data access
Scalable Solutions
Smart solutions for growing businesses
Resolve issues in seconds through intelligent AI
Our AI handles customer questions instantly, resolves common issues automatically, and seamlessly routes complex cases to your support team.
Customer ask a question
Customers ask their question, and our AI immediately starts working to provide the right answer.
Seamless handoff to humans
Our AI quickly understands the customer intent and works instantly to deliver the right answer!
Seamless handoff to humans
The AI smoothly transfers the chat to a human agent when needed for further help and support ok
Simple, flexible pricing that scales with you
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Hear it straight from the real users
At Mastercard, we’re committed to delivering innovative, secure and seamless payments experiences. We're pleased to collaborate with Monavate on this shared vision, to empower and enable greater choice for customers across the payments ecosystem.
We are thrilled to partner with Monavate to bring innovative payment solutions to individuals and businesses in the UK and across Europe; a testament to our shared commitment to providing secure, convenient, and accessible financial services to our customers.
Monavate’s industry knowledge, deep understanding of the payments business and scalable solutions make them a valuable partner for our strategic initiatives.
Knowledgeable, innovative, and fast across the ground. If you want to launch something innovative in record time, Monavate are the right partner. And Scott isn't half bad either.
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why MONAVATE
Why payments teams choose Monavate
Single integration
Across issuing, settlement, compliance, and data.
Faster time to market
Using proven regulatory frameworks.
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Scheme-ready
With principal memberships and governance included.
Web3-ready
When your programme requires on-chain settlement.
White-glove delivery
From teams who have launched hundreds of programmes.
Features
Starter
Professional
Enterprise
AI-powered customer support
Monthly conversations
Limited
Higher limits
Unlimited
AI training & customization
Multi-channel support
Analytics & reporting
Basic
Advanced
Advanced + Custom
CRM integrations
Workflow automation
Limited
Higher limits
Unlimited
Security & compliance
Standard
Enhanced
Enterprise-grade
Support level
Email
Priority
24/7 Dedicated
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Build a community of verified and reliable users on your platform.
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Turn more visitors into loyal customers with data-driven optimization.
Zyntra Al is an Al-powered chat for the customer issue solution. AI-powered chat solution that customer enhances marketing strategies by conversations, delivering data-driven solution personalizing customer business to engagement, optimizing to campaign performance, improving streamlining communication.
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Turn more visitors into loyal customers with data-driven optimization.
Frequently asked questions
Can I customize the AI’s tone and responses?
Adjust tone, style, and response behavior easily, personalize replies for your brand voice, guide conversations clearly, maintain consistency across chats, and fast.
Which channels does the AI support?
Connect and manage conversations across websites, live chat, email, social platforms, and messaging apps, unify interactions in one place, respond quickly, and neat.
Is this suitable for small teams?
Start quickly with simple setup, share knowledge across your team, automate common replies, reduce workload, collaborate smoothly, and help small teams grow faster.
Can the AI agent replace human support?
Handle common questions instantly, guide users through simple tasks, reduce repetitive work for agents, and support teams so humans can focus on complex issues.
What types of questions can it handle?
Answer product questions, explain features, guide users through steps, solve common issues, share helpful resources, and provide clear responses instantly.
Can the AI agent integrate with our existing tools?
Connect easily with CRM systems, helpdesks, analytics tools, and internal platforms, sync information smoothly, automate workflows, and keep teams aligned.
Founded in 2020 and now part of Exodus Movement, Inc. (NYSE American: EXOD). Monavate is a limited company registered in England and Wales with Registration Number 12472532 and registered offices at The Officers' Mess Business Centre, Royston Road, Duxford, Cambridge, England, CB22 4QH. Monavate is authorised and regulated by the Financial Conduct Authority with Firm Reference Number 901097, and Registered VAT number 439 773 155.
UAB Monavate is a company incorporated in Lithuania under Legal Entity Code: 305628001 with registered offices at Konstitucijos av. 21A, Vilnius, LT-08130, Lithuania. UAB Monavate is authorised and regulated by the Bank of Lithuania under Authorisation Code: LB002139
The money held in your Card Account is not protected by the Financial Services Compensation Scheme (FSCS). This means that, unlike a bank account, your funds are not covered by a statutory compensation scheme if Monavate were to fail. Instead, we protect your funds in accordance with the Electronic Money Regulations 2011. These regulations require us to safeguard customer funds by:
i. keeping them separate from Monavate’s own money; and
ii. holding them in designated safeguarding accounts with authorised credit institutions, or otherwise protecting them in a manner permitted by law.
Safeguarding is designed to ensure that your funds are protected and prioritised if Monavate were to become insolvent. In such circumstances, safeguarded funds should not be available to Monavate’s creditors and are intended to be returned to customers, subject to the insolvency process.While safeguarding is not the same as FSCS protection, it is a regulatory mechanism specifically designed for electronic money accounts to help keep customer funds safe.
UAB Monavate is a company incorporated in Lithuania under Legal Entity Code: 305628001 with registered offices at Konstitucijos av. 21A, Vilnius, LT-08130, Lithuania. UAB Monavate is authorised and regulated by the Bank of Lithuania under Authorisation Code: LB002139
The money held in your Card Account is not protected by the Financial Services Compensation Scheme (FSCS). This means that, unlike a bank account, your funds are not covered by a statutory compensation scheme if Monavate were to fail. Instead, we protect your funds in accordance with the Electronic Money Regulations 2011. These regulations require us to safeguard customer funds by:
i. keeping them separate from Monavate’s own money; and
ii. holding them in designated safeguarding accounts with authorised credit institutions, or otherwise protecting them in a manner permitted by law.
Safeguarding is designed to ensure that your funds are protected and prioritised if Monavate were to become insolvent. In such circumstances, safeguarded funds should not be available to Monavate’s creditors and are intended to be returned to customers, subject to the insolvency process.While safeguarding is not the same as FSCS protection, it is a regulatory mechanism specifically designed for electronic money accounts to help keep customer funds safe.