Cookie Policy
Last Updated: March 26, 2025
Introduction
This Cookie Policy explains how Monavate Ltd ("we", "us", or "our") uses cookies and similar technologies on our website www.monavate.com (the "Website"). This policy provides you with clear and comprehensive information about the cookies we use and the purposes for using them.
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit websites. They are widely used to make websites work more efficiently and provide information to the website owners. Cookies enhance your browsing experience by:
- Remembering your preferences and settings
- Ensuring the website's security
- Helping us understand how you use our website
- Delivering relevant content and advertising
How We Use Cookies
We use cookies for various purposes, which we have categorised as follows:
- 1. Essential Cookies (Strictly Necessary)
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies, as the website cannot function properly without them.
Examples include:
- Session cookies to keep you logged in
- Security cookies to prevent fraud
- Load balancing cookies to ensure website availability
-
- 2. Performance Cookies (Analytics)
These cookies collect information about how visitors use our website, such as which pages visitors go to most often and if they receive error messages. All information these cookies collect is aggregated and anonymous. They help us improve how our website works.
Examples include:
- Analytics cookies to measure visitor numbers
- Error monitoring cookies to help us improve technical issues
- Testing cookies to optimise website performance
- 3. Functional Cookies
These cookies allow the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.
Examples include:
- Cookies that remember your language and region preferences
- Cookies that remember your accessibility settings
- Cookies that remember forms you have filled out
- 4. Targeting Cookies (Marketing)
These cookies record your visit to our website, the pages you have visited and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Examples include:
- Advertising cookies to deliver relevant ads
- Social media cookies for sharing and engagement
- Retargeting cookies to show you products you've viewed
First-Party and Third-Party Cookies
Our website uses both first-party and third-party cookies:
- First-party cookies: These are cookies that are set by our website directly.
- Third-party cookies: These are cookies that are set by third parties we work with, such as analytics providers and advertising networks.
Specific Cookies We Use
Essential Cookies
| Name | Provider | Purpose | Expiry |
|---|---|---|---|
| session_id | www.monavate.com | Helps to maintain user session | When you close uor browser |
| csrf_token | www.monavate.com | Contains a CSRF token to prevent cross-site requests forgery attacks, that is, to prevent a user from carrying out unintended operations on the site | When you close uor browser |
| cookie_consent | www.monavate.com | Stores cookie consent preferences | 6 months |
Performance Cookies
| Name | Provider | Purpose | Expiry |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes users | 2 years |
| _gid | Google Analytics | Distinguishes users | 24 hours |
| _gat | Google Analytics | Throttles requests rate | 1 minute |
Functional Cookies
| Name | Provider | Purpose | Expiry |
|---|---|---|---|
| language | www.monavate.com | Remembers language preferences | 1 year |
| user_preference | www.monavate.com | Stores user interface settings | 1 year |
Targeting Cookies
| Name | Provider | Purpose | Expiry |
|---|---|---|---|
| _fbp | Identifies browsers for delivering advertisements | 3 months | |
| ads_id | Used for targeting advertisements | 3 months |
How to Manage Cookies
You can manage cookies through your browser settings. Most browsers allow you to:
- View your cookies
- Delete your cookies
- Block third-party cookies
- Block all cookies
- Delete cookies when you close your browser
Please note that restricting cookies may impact your experience on our website, as some features may not function properly.
Instructions for Managing Cookies in Common Browsers:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Microsoft Edge: Settings → Cookies and site permissions → Cookies
You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
For more detailed information about cookies and how to manage them, visit www.allaboutcookies.org.
Your Consent
When you first visit our website, we ask for your consent to use cookies. You can choose to accept all cookies, only necessary cookies, or customise your preferences in our Cookie Settings.
You can change your preferences at any time by clicking the "Cookie Settings" link in the footer of our website.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will be posted on this page, and if the changes are significant, we will provide a more prominent notice.
Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at:
- Email: info@monavate.com [privacy@yourcompany.co.uk]
- Postal Address: [Your Company Address]The Officers' Mess Business Centre, Royston Road, Duxford, CB22 4QH
- Phone: [Your Phone Number]01223 626580
Additional Information
For more information about how we process your personal data, please refer to our Privacy Policy.
If you are not satisfied with our response to any complaint or believe our processing of your information does not comply with data protection law, you can make a complaint to the Information Commissioner's Office (ICO) at https://ico.org.uk/.
UAB Monavate is a company incorporated in Lithuania under Legal Entity Code: 305628001 with registered offices at Konstitucijos av. 21A, Vilnius, LT-08130, Lithuania. UAB Monavate is authorised and regulated by the Bank of Lithuania under Authorisation Code: LB002139
The money held in your Card Account is not protected by the Financial Services Compensation Scheme (FSCS). This means that, unlike a bank account, your funds are not covered by a statutory compensation scheme if Monavate were to fail. Instead, we protect your funds in accordance with the Electronic Money Regulations 2011. These regulations require us to safeguard customer funds by:
i. keeping them separate from Monavate’s own money; and
ii. holding them in designated safeguarding accounts with authorised credit institutions, or otherwise protecting them in a manner permitted by law.
Safeguarding is designed to ensure that your funds are protected and prioritised if Monavate were to become insolvent. In such circumstances, safeguarded funds should not be available to Monavate’s creditors and are intended to be returned to customers, subject to the insolvency process.While safeguarding is not the same as FSCS protection, it is a regulatory mechanism specifically designed for electronic money accounts to help keep customer funds safe.