Website Terms of Use

Who we are and how to contact us

The website www.monavate.com is operated by Monavate Limited ("We"). We are registered in England and Wales under company number 12472532 and have our registered office at The Officers Mess Business Centre, Royston Road, Duxford, Cambridge, England, CB22 4QH, which is also where our main offices are situated.

‍

We are authorised and regulated by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money and the provision of merchant services (FCA Register reference 901097).

‍

To contact us, please email or phone us via our contact page.

‍

By using our site you accept these terms

By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our site. We recommend that you print a copy of these terms for future reference.

‍

There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our site:

‍

• Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us.
• Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of our site.
• Our Cookie Policy, which sets out information about the cookies on our site.

‍

If you use services from our site, our Terms and Conditions for our various products will apply to those services.

‍

We may make changes to these terms

We may amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

‍

We may make changes to our site

We may update and change our site from time to time to reflect changes to our products, our users' needs, our business priorities or regulatory changes.

‍

We may suspend or withdraw our site

Our site is made available free of charge. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

‍

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

‍

Our site is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations. If you use this website from other jurisdictions, you are responsible for compliance with applicable local laws.

‍

You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us via email at info@monavate.com.

‍

How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

‍

You may download, store in cache, display and print the material and information in an unaltered form for your own personal or internal business purposes only. You must not systematically retrieve data or other content from this website to create or compile, directly or indirectly, a collection, compilation, database or directory, or copy, re-transmit, distribute or commercialise any material or information on this website, without our prior written permission.

‍

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

‍

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged. You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

‍

Do not rely on information on this site

While Monavate takes all reasonable care to ensure that this website is kept up to date, we make no warranty or representation that such material is accurate or reliable. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

‍

We are not responsible to websites to which we provide links to

In addition to Monavate information on this website, there may be links to third party websites, the content of which is beyond our control. We provide such links to you as a convenience only. The inclusion of such links is not an endorsement by Monavate in favour of any company offering any products or services on any linked website. We will not be liable for any loss or damage that may arise from or relate to a linked third party website.

‍

Our responsibility for loss or damage suffered by you

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

‍

Nothing in these terms of use shall exclude or limit or restrict our duties and liabilities to you under the Financial Services and Markets Act 2000, or any conduct of business rules which we are bound to comply with.

‍

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use, our site. In particular, we will not be liable for loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.

‍

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

‍

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990.

‍

Rules about linking to our site

• You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
• You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
• You must not establish a link to our site in any website that is not owned by you.
• Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
• We reserve the right to withdraw linking permission without notice.

‍

Which country's laws apply to any disputes?

These terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

‍

Our trademarks are registered

The Monavate mark is a registered trademark ultimately owned by Monavate Limited. You are not permitted to use them without our approval. Monavate hold the intellectual property rights in the contents of this website and all rights are reserved.

‍